About the Bakery

What size are the cookies?

Standard cookies vary from 3” to 4’” in size.

Can the cookies be shipped?

Due to the Texas Cottage Food Law, we are not able to ship cookies. All cookie orders may be picked up from our home bakery or can be scheduled for a delivery within the Houston area.

When can I pick up my cookie order?

Every cookie is baked out of our home in accordance to the Texas Cottage Food Law. All cookies must picked up from our home bakery. We will schedule a pickup window for you at the time your order is secure. We respectfully ask that you stick to that time schedule.

Can a cookie order be delivered?

Yes. A delivery fee will incur based on distance. An exact quote for mileage can be provided at the time an order is placed.

When should I order my cookies?

To secure a spot on the cookie calendar, your invoice must be paid. We ask for a 2 weeks notice for all orders. If you need your cookies sooner than 2 weeks, a rush fee will incur of 10% of your orders’ total. No new cookies orders will be accepted within 4 days of your event/requested date as it usually takes multiple days to bake and decorate cookies.

How do I pay for my order?

Once your order details have been confirmed, we will send you an invoice to pay your balance. The order must be paid within 48 hours to hold your spot on our calendar. If the invoice is not paid, the spot will open back up to the next customer.

Small cookie order must be paid for in full at the time the order is placed. Large cookie orders may pay a 50% deposit to secure the date with the remainder paid in full prior to delivery.

In the event of a cancellation, a portion or all the deposit/ payment will be non-refundable, depending on the date of cancellation. All sales are final.

Do you have a minimum order?

Yes. Our current minimum order is one dozen.

How are the cookies packaged?

All cookies are individually heat sealed and are packaged in a bakery box.

Are the cookies allergen-free?

We currently do not offer any special “diet” cookies (gluten-free, sugar-free, dairy-free). Our recipe does not include nuts; however, the cookies are not made in a peanut-free kitchen. Our royal icing recipe does contain almond extract, but we are willing to modify upon request.

How long do the cookies stay fresh?

Our cookies are made from scratch with the best and freshest ingredients. We never use artificial preservatives. Decorated cookies should be eaten within 2 weeks and should be stored in an airtight container at room temperature. If you choose, you may freeze the cookies for up to 4 weeks, but please note that the icing may run during the thawing process.

Can I order cookies with popular commercialized characters or images?

While characters are incredibly popular for parties, those characters are often copyrighted. Because of this we do not take orders that would have us replicate copyrighted characters or logos. (For example, superheroes like Superman, Batman, Spiderman or Disney characters like Elsa, Moana, Ariel, ect.) We will however be happy to design a set of cookies to coordinate with your theme, colors, and decorations.

Can I request cookie designs that I have seen other bakers create?

While we love getting good inspiration from Pinterest and other sites, please know that we do not copy other bakers’ designs. Out of respect for the original designer, we will use images of cookies as inspiration for creating something that is just as beautiful but new and unique to your purchase.

Partnerships

We love working with local businesses to bring smiles to their customers’ faces. Whether you’re an event planner that needs a trusted cookie artist to complete a theme, a realtor that needs cookies for an open house, or a consultant that wants to send their clients a sweet treat as a thank you, we can build a partnership that will delight your guests time after time!

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